A group of machinists in an engine manufacturer met regularly to discuss a wide variety of books. They relished the chance to see a different side of their colleagues and to “respect one another’s thoughts more than they did before.” But they also credited Reflection Point with an increase in productivity. When asked why, a young member of the team suggested that Steinbeck said it best: “You can't hate a man once you know him,” he explained. “Now that we know each other, there’s not a problem we can’t solve together.”